Wplay will forever be remembered as the first recipient of an online gaming license in Colombia. While this South American country was initially slow to roll out its sports betting legislature, the market is currently on a steep rise. Despite the addition of newcomers such as Rushbet and Zamba, Wplay is still a staple of Colombian sports betting.
Since its inception, this sportsbook has undergone several rehauls, but there are still some lingering flaws. In this Wplay review, we seek to analyze everything that makes them such an enticing option for all sports betting aficionados. There’s no reason why you shouldn’t give them a chance to become your favorite bookmaker.
In terms of design, Wplay is a mixed bag in the truest sense of the expression. Never have we seen a bookmaker get so many things wrong and so many things right at the same time. There are so many colors that it’s easy to forget that Wplay’s branding is centered around gold and white. While colored icons for different sports are far from a new concept, the dark blue and gray around these icons create a chaotic environment. It can be a little annoying, especially if you plan on spending a lot of time creating the perfect betting slip.
There is also a lot of clutter, with banners and ads for the Wplay Casino being too big for the layout the brand opted for. While it’s not impossible to find what you’re looking for, there are many unnecessary icons messing up the layout. Despite being chaotic, Wplay’s design is far from memorable. Needs work, ASAP.
Customer support is surprisingly good, despite the fact that live chat is only available during select hours. If you happen to run into a problem outside of those hours, your message will be converted to an email and attended to in a quick manner. Agents, despite being cordial and benevolent at all times, could use some additional training. Responses could be crisper in some cases. Phone support is 10/10.
When it comes to payment options. Wplay brings forth an interesting blend of classic choices and alternative methods. Thus, players can withdraw money in facilities such as Carulla, Surtimax, Baloto and others. PayU and TuCompra are especially beloved by Colombian bettors.
Sports and Betting Odds
Wplay offers many sporting events for users to place bets on. Among the covered sports are: soccer, tennis, basketball, volleyball, American football, ice hockey, baseball, handball, baseball, alpine skiing, Australian football, badminton, beach volley, biathlon, boxing, cycling, skiing, cricket, darts, E-Sports, futsal, Gaelic football, Gaelic hurling, golf, MMA, motorsport, Rugby, ski jumping, snooker, specials, table tennis, waterpolo. Betting odds at Wplay are competitive overall. Soccer betting margin is 4.6%, tennis betting margin is 5.5%, ice hockey betting margin is 7.5%, basketball with 4.2% and so on. The overall betting margin is 5.4%. These betting margins have been calculated using odds from different events in each sport. Please note that margins may be different from a sport to another, and even from a league to other.
Honestly, nothing stands out, both in terms of depth and variety. There are no mind-boggling special bets nor excellent odds that would result in you jumping ship from another website. Everything is just okay, but Wplay is definitely an interesting pick when you take into consideration the overall user experience. It’s nothing spectacular, but it’s also devoid of potential disappointments.
Security and Fairness
As the first recipient of the ColJuegos license, Wplay is definitely no pushover when it comes to reliability. Despite the lack of complaints and incidents, we couldn’t help but notice a lack of information about security measures and protocols. Transparency could definitely be better. A Juega Bien membership is always a nice thing to see. 10 high-profile sponsorships indicate the true magnitude of Wplay’s reputation.
You can find here a list of the most frequent questions regarding Wplay, along with answers. While we are trying to keep the info up to date on this page, please note these details may change in time and is needed to double-check it with Wplay website, where most info comes from.