BetPlay can be considered the crown jewel of Colombia’s vast array of reputable bookmakers. While Wplay and Rushbet get most of the publicity, BetPlay has become a dark horse contender for the title of the best Colombian online sportsbook. As the official sponsor of the men’s national football team, they’ve endeared themselves to a large number of new bettors.
But are they really worth it? We honestly believe so. By comparing them to other South American bookmakers, we’ve noticed that they’ve taken an unorthodox approach, but without the mistakes we usually see. This review will cover all the essential details that make BetPlay a brand to be reckoned with.
A good way to judge a bookmaker is the cleanliness of their homepage. Too often we see bookies sabotaging themselves with banners and multimedia content designed to advertise sections of the website. Instead of endearing customers to said sections, such a move results in clutter more often than not. BetPlay avoided this common mistake by localizing linked images and announcements to the top half of the page.
Everything is easily accessible due to the amount of space devoted to each section. There are no blank areas, making each bit of information visible. You basically have to invest zero effort to find something, which isn’t something most bookmakers think of. While the design may not be as modern as some are used to, it still gets the job done perfectly.
Customer support is one area where BetPlay towers above most other Colombian sportsbooks. They offer 24/7 live chat support. Despite hosting mostly South American players, they have considered the fact that different people prefer playing at different times. No one is left out! Phone and email support are also superb, with knowledgeable agents readily available to tackle any problem imaginable. We’ve tested them on a number of different conundrums and they always rose to the challenge.
The banking section could use some improvement. VISA, MasterCard, PayU, PSE, Super GIROS and Su Red are the only option available. This is definitely a deal-breaker for many bettors, as Neteller and Skrill are offered by various competing brands. We sincerely hope they address this issue in the near future.
Sports and Betting Odds
BetPlay offers many sporting events for users to place bets on. Among the covered sports are: soccer, tennis, basketball, ice hockey, eSports, Rugby Union, UFC/MMA, baseball, volleyball, handball, cycling, Formula 1 & Motorcycles, boxing, golf, table tennis, Rugby League, American football, chess, bandy, billiards, cricket, darts, winter sports, floorball, Australian football, Gaelic football, winter games, Olympic games, surf, WWE / Pro Wrestling. Betting odds at BetPlay are competitive overall. Soccer betting margin is 9.4%, tennis betting margin is 4.0%, ice hockey betting margin is 9.7%, basketball with 4.4% and so on. The overall betting margin is 6.8%. These betting margins have been calculated using odds from different events in each sport. Please note that margins may be different from a sport to another, and even from a league to other.
Special bets are an area where BetPlay truly shines, with 50+ markets per each sporting event available. When you take into consideration the fact that they offer 16 different sports + eSports, a supreme mix of depth and variety is a logical result. The only thing that bothered us is the fact that you don’t have the option of creating a mini-window when you click on a new match. A bet-tracker would be a great addition to BetPlay’s already great portfolio.
Security and Fairness
Transparency is the theme with BetPlay, as they’re shamelessly flaunting their ColJuegos license (no. C1444). In addition to having the seal of approval from this regulatory body, they also implement firewall technology to make their servers impervious to any sort of malicious attack. We would like to see SSL encryption in the future, mostly because it has become a standardized line of defense for bookmakers around the world.
You can find here a list of the most frequent questions regarding BetPlay, along with answers. While we are trying to keep the info up to date on this page, please note these details may change in time and is needed to double-check it with BetPlay website, where most info comes from.