Betonline.ag

About Betonline

Betonline.ag is another jack-of-all-trades site that took what worked for their sportsbook and applied the same principles to the casino and poker sections, as well. Throughout the years, they’ve mainly focused on US bettors and their needs, but there is something for you even if you’re not from this part of the world. However, there is also a darker side to this bookmaker. Ultimately, it’s up to you to decide whether their betting markets are worth the numerous risks that come with playing at Betonline.ag

It’s not that reassuring to start off a review on a bad note, but bettors deserve to know about the subpar quality of Betonline’s customer service. We’ve tested them on several occasions and covered all three available channels of communication (email, phone and live chat). While some bookmakers don’t offer 24/7 customer support like Betonline.ag does, that around-the-clock availability doesn’t help much.

Agents often take a long time to respond via email and even live chat sometimes, while answers are mostly unclear and haphazardly written. Additionally, there have been reports of employees knowing the exact passwords of their customers. They even openly admitted this to those who inquired about an issue and even asked for this data to be sent to them via live chat. This is simply unacceptable and it should be a good enough reason to disregard them.

Let’s take a look at the brighter side of things - the design. A sleek, simple layout greets you right away, with everything being visible. One thing we liked was the option to change the odds format with just one click. More bookies should implement this trick, as it increases usability by a significant margin.

As for the payments, don’t be fooled by the presence of all the best cryptocurrencies and e-wallets. Process times are simply horrendous and many options have severely restrictive minimum withdrawal and deposit limits. To make things even worse, we’ve seen several forums and review sites where people claimed and provided proof of being swindled over tens of thousands of dollars. Betonline.ag has not addressed these accusations, which casts a shadow over most of the pros of this bookie.

Sports and Betting Odds

Betonline offers many sporting events for users to place bets on. Among the covered sports are: American football, baseball, basketball, golf, hockey, soccer, tennis, Aussie rules, auto racing, boxing, cricket, darts, futsal, handball, lacrosse, martial arts, Olympics, politics, pool, Rugby League, Rugby Union, snooker. Betting odds at Betonline are competitive overall. Soccer betting margin is 6.4%, tennis betting margin is 3.4%, ice hockey betting margin is 6.1%, basketball with 3.1% and so on. The overall betting margin is 4.7%. These betting margins have been calculated using odds from different events in each sport. Please note that margins may be different from a sport to another, and even from a league to other.

Betting Features

Betonline.ag claims to be an American-oriented betting site and this is somewhat true when you see an abundance of markets for the NBA, MLB, NFL, NHL, and various NCAA sports. However, we couldn’t help but notice the lack of markets available for MMA fights. Oftentimes, undercards are simply not there. The odds are not great and even if they were - they wouldn’t be able to warrant trusting the bookmaker with either your money or your personal information.

Security and Fairness

When you cast a glance at their Safe & Secure section, it’s just five paragraphs of sales-oriented copy, nothing informative, useful or reassuring. Did you know that customers were once able to play on several accounts on the same computer, at the same time? Yes, security is a major issue for Betonline.ag and for this reason, we advise that you give them a hard pass.