Founded in 2016, Betano burst on the scene with a spectacular offer based on versatility. Unlike many of their peers, they focused on creating a one-size-fits-all environment without centering around a particular sport, bet format or market.
It’s safe to say that they’ve found their way quite nicely, with a large number of bettors from Germany, Portugal and Romania using their services on a frequent basis. We’ve decided to put their reputation aside and objectively asses the state of their offer. Despite our initial skepticism, we wholeheartedly recommend that you try them. You won’t be disappointed.
Let’s start off with customer support, shall we? It’s simply splendid, whether you want to compare Betano to other brands or if you’re looking at it in a vacuum. Nevertheless, you have four different options - live chat, WhatsApp, call back and email. While they don’t offer 24/7 customer support, such a decision is completely reasonable. Most of their customers are from Europe, so it makes sense that they’re not active during night time.
Regardless, we’ve tested their agents on a variety of topics and they’ve always performed up to the task. We also love the fact that clicking on the Contact tab opens up a whole new window, without disturbing your activities on the site. It’s these little things that make the user experience at Betano a wonderful one.
The design is modern, smooth and cutting-edge. While there are all sorts of colors to be seen on the home page, no particular hue sticks out and all the content is skillfully incorporated into the overall layout. There are no bugs and loading times are some of the fastest we’ve ever experienced. The same feeling persisted when we started testing their apps. In addition to amazing apps for iOS and Android platforms, there is also a dedicated version for Apple Watch users. Rarely do we see a bookmaker go to these lengths to please their players. Well done!
Banking is yet another section that contributes to Betano’s excellent marks on our test. With PayPal, Klarna, Giropay and Trustly joining all the traditional options, it’s impossible not to be amazed. There is something for everyone in this well-balanced roster of payment platforms.
Sports and Betting Odds
Betano offers many sporting events for users to place bets on. Among the covered sports are: soccer, handball, tennis, ice hockey, basketball, volleyball, American football, baseball, eSports, Formula 1, motor sport, water polo, table tennis, futsal, darts, snooker, MMA, boxing, Rugby Union & League, cricket, speedway, badminton, cycling, winter sports, golf, politics, entertainment. Betting odds at Betano are competitive overall. Soccer betting margin is 4.8%, tennis betting margin is 4.8%, ice hockey betting margin is 6.5%, basketball with 3.4% and so on. The overall betting margin is 4.8%. These betting margins have been calculated using odds from different events in each sport. Please note that margins may be different from a sport to another, and even from a league to other.
What if we told you that the fact that Betano’s depth and variety aren’t even their best betting features? That’s right, we were completely amazed by BetMentor, a special tool designed to give bettors suggestions. You just need to input the amount you want to bet and select your desired winnings. In just a fraction of a second, you will be given a list of suitable events and markets that fit your wishes. Such a feature saves A LOT of time that you would otherwise spend on browsing individual sports sections.
Security and Fairness
With an IBIA membership, Betano has formidable credentials in this department. They are also validated by the SecureTrust Trusted Commerce organization, with licensing provided by the Malta Gaming Authority (MGA). All information is protected by SSL encryption, fortified by a COMODO certificate.
You can find here a list of the most frequent questions regarding Betano, along with answers. While we are trying to keep the info up to date on this page, please note these details may change in time and is needed to double-check it with Betano website, where most info comes from.