BetCity is a major player in Russia’s sports betting market, which is evident by the fact that they’re an official betting partner of 22 different state-run sports organizations. The ubiquitousness of this bookie can be attributed to their consistent efforts to better their brand, implement more efficient marketing strategies, and expand their offer.
Established in 2009, BetCity didn’t need a lot of time to start dominating, as they quickly indicated that they’re far from a pushover. Using a mix of both modern and classic elements, this betting site developed into a true jack-of-all-trades option for mostly casual players, but we believe that even high-rollers can have fun at BetCity.ru.
When it comes to visual appeal, one would expect a bookmaker to either for a modern look or a traditional UI. This is the case with most Russian bookmakers, but BetCity opted for a cleaner, more ‘scientific look’. A common problem with many layouts is that you can’t really discern between different events and markets, due to a lack of visible borders or excess space.
BetCity solves this problem by adding black and green lines. The tables that are created as a result of this solution are simply majestic and allow you to spend hours browsing the site without too many problems. All the necessary tools are located on the right side, so placing a bet or reaching customer support takes much less time than it usually would.
Speaking of customer support, the BetCity team is a well-oiled machine that can tackle any problem that’s put in front of them. To test their capabilities and skills, we presented them with a number of real and fictional problems, just to see how they will handle each situation. One thing that caught our eye was the patience they have. No matter how stupid a question was, they didn’t mind answering it. The help section is also well-equipped, which means that most situations don’t even require you to talk to an agent. This is how customer support should be handled!
BetCity didn’t just develop apps for Android and iOS - they also created a Windows desktop app, which almost no other bookmaker in Europe offers. All iterations of their software work almost flawlessly, with bugs being a problem only on devices that were manufactured before 2012.
Oh boy, what a payments section. Apple Pay, Samsung Pay, and even Google Pay are available to BetCity customers, which is a combo that hasn’t been accomplished by any Russian bookie. The usual suspects are there too, so this is a clear-cut 10/10, if you ask us.
Sports and Betting Odds
BetCity.ru offers a variety of sporting events that its users can bet on. Among the covered sports are: Soccer, Tennis, Basketball, Volleyball, Ice Hockey, Table Tennis, American Football, Badminton, Baseball, Beach Volleyball, Boxing, Cricket, Culture, Cycling, Darts, Electronic Sports, Futsal, Golf, Politics, Rugby, Snooker, Wrestling. Betting odds at BetCity.ru are competitive overall. Soccer betting margin is 5.2%, tennis betting margin is 7.5%, ice hockey betting margin is 7.6%, basketball with 5.6% and so on. The overall betting margin is 6.5%. These betting margins have been calculated using odds from different events in each sport. Please note that margins may be different from a sport to another, and even from a league to other.
While there aren’t any novel solutions or cutting-edge features, BetCity is still great when it comes to the quality of their offer. It seems like their focus is more oriented towards being a solid option, instead of trying to be an industry leader in something. One flaw we noticed was the lack of special bets for sports that aren’t football, basketball, or hockey. Let’s hope they fix this.
Security and Fairness
All this content and not even a shred of information about security measures or fairness organization memberships - what gives? Despite BetCity being licensed by the Russian Government for more than 10 years, we would love to see this bookie invest more effort into battling cyberattacks and protecting their customers’ data.
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Frequently Asked Questions
You can find here a list of the most frequent questions regarding BetCity.ru, along with answers. While we are trying to keep the info up to date on this page, please note these details may change in time and is needed to double-check it with BetCity.ru website, where most info comes from.